1. General Information

I operate under the name [Practice Name], located at [Full Address], registered with the Dutch Chamber of Commerce (KvK) under number 95014365.

Protecting your privacy and personal data is a top priority.
This Privacy Policy explains what personal data I collect, why I collect it, how I use it, and what rights you have under the General Data Protection Regulation (GDPR / AVG).

 

2. Personal Data I Collect

During our professional relationship, I may collect and process the following categories of personal data:

• Identification data: name, date of birth, address, phone number, and email address.

• Health and psychological data: therapy notes, case history, session information, and diagnoses (special category data under Article 9 GDPR).

• Administrative and billing data: invoices, payment details, and related financial records.

• Technical data: when using online tools such as teletherapy platforms, booking systems, or contact forms.

• Other relevant information you choose to share during contact or therapy.

 

Your personal data is processed for the following purposes:

• To provide psychological and therapeutic services (based on your consent and/or performance of a contract).

• To maintain medical and therapy records as required by the Dutch Medical Treatment Agreement Act (WGBO).

• For administrative and billing purposes (legal obligation).

• To comply with legal, professional, and ethical obligations applicable to healthcare professionals.

• To ensure the security and functionality of online services used in therapy.

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3. Data Retention

Your personal data will be retained only for as long as necessary for the purposes mentioned above and in accordance with Dutch law:

• Therapy and medical records: stored for a minimum of 15 years after the end of treatment, as required by the WGBO.

• Administrative and financial records: stored for 7 years in accordance with Dutch tax regulations.

After these periods, your data will be securely deleted or anonymised.

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4. Data Security

I use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
This includes secure storage, strong passwords, and access limited only to authorised personnel.

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5. Sharing of Data with Third Parties

Your data is never sold or shared with third parties for marketing purposes. It will only be disclosed if:

• You have given explicit consent (for example, when coordinating care with another healthcare professional).

• It is required by law, such as in cases of serious threat to life or safety.

• It is necessary for the functioning of trusted third-party service providers (e.g. secure email, online therapy platforms, hosting), who process data on my behalf under a strict Data Processing Agreement (DPA).

All third-party processors comply with the GDPR and act only on my instructions.

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6. Your Rights

Under the GDPR, you have the right to:

• Access your personal data and receive a copy (Article 15).

• Rectify inaccurate or incomplete data (Article 16).

• Request erasure (“right to be forgotten”) where legally possible (Article 17).

• Restrict or object to processing (Articles 18 & 21).

• Data portability – request your data in a structured, machine-readable format (Article 20).

To exercise any of these rights, please contact me.
If you believe your data is being processed unlawfully, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at
👉 https://autoriteitpersoonsgegevens.nl

 

7. Professional Confidentiality

As a registered psychologist, I am bound by professional confidentiality under the Dutch Institute of Psychologists (NIP) Code of Ethics.
No information about clients will ever be shared with third parties without your explicit consent, except when required by law (e.g. if there is a serious risk of harm to yourself or others).

 

8. Cookies and Website Data

This website may use essential cookies to ensure proper functioning and to improve performance.
Analytical or marketing cookies will only be placed with your explicit consent.

If you contact me through a contact form, any information you provide (such as your name and email address) will only be used to respond to your message and will not be used for marketing purposes.

This website uses cookies and similar technologies to ensure its proper functioning and to improve user experience.
Cookies are small text files placed on your device when you visit the site.

Types of Cookies Used

1. Essential cookies (functional):
   These cookies are necessary for the website to function properly — for example, to remember your cookie preferences or enable security features.
   They are placed automatically and do not require your consent.

2. Analytical cookies:
   Analytical cookies help me understand how visitors use the website, so I can improve its structure and content.For this purpose, I may use tools such as Google Analytics 4 or Meta Business Suite (Insights).
   To protect your privacy:
   IP addresses are anonymised (IP-masking is enabled),
   Data sharing with Google or Meta for their own purposes is disabled,
   Collected data is not used for profiling or advertising without consent.
   Analytical cookies are only placed after you give explicit consent via the cookie banner.

3. Marketing or third-party cookies:
   Marketing cookies are used to measure the effectiveness of advertising campaigns and to reach people who might be interested in my content or services (e.g., on Instagram, Facebook, or Google)
   These may include:
   Meta Pixel (Facebook/Instagram Ads)
   Google Ads / Google Tag Manager
   Mailing or newsletter tools (e.g. MailerLite, Mailchimp)
   These cookies and tracking pixels collect information such as:
   pages visited,
   actions taken (like clicking on a link or filling a form),
   browser type and IP address (anonymised if possible).This information helps me show relevant ads and understand which content performs best.
   Such cookies are only placed with your explicit consent.

Cookie Consent

When you first visit this website, you will see a cookie banner that allows you to:

• accept all cookies,

• reject non-essential cookies, or

• adjust your preferences.

You can also withdraw your consent or change your preferences at any time through the cookie settings.

 

9. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or professional practice.
The most recent version will always be available on this website.
Please check this page periodically to stay informed.

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